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The Town Councils were assessed under five indicators:
Estate Cleanliness
Estate Maintanence
Lift Performance
Service & Conservancy Charges (S&CC) Arrears Management
Cooperate Governance
FY2024 TMCR Operation Report Results for Apr 2024 – Mar 2025
Cleanliness
Maintenance
Lift Performance
S&CC Arrears Management
Corporate Governance
The report is colour-coded to reflect performance. Green is the top band, followed by Amber and then Red.
Our Town Council achieved “Green” for Estate Cleanliness, Estate Maintenance, Lift Performance, S&CC Arrears Management and Corporate Governance.
The top 5 observations for cleanliness were:
| No. | Type of cleanliness observation | % of total observation |
|---|---|---|
| 1 | Stain and litter | 65% |
| 2 | Dumped bulky item / refuse | 19% |
| 3 | Cobwebs | 5% |
| 4 | Moss | 5% |
| 5 | Graffiti | 4% |
The top 5 observations for maintanence for the estate were:
| No. | Type of maintenance observation | % of total observation |
|---|---|---|
| 1 | Obstruction of common areas | 46% |
| 2 | Unauthorized fixtures, e.g. blinds mounted as a sunshade | 15% |
| 3 | Damaged plaster/large cracks/spalling concrete | 9% |
| 4 | Storage of combustible items | 7% |
| 5 | Wild plants/weeds | 4% |
