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Useful Contacts

Organisation

Issue

Contact Details

Municipal Services Office (MSO)

One-stop municipal services for all agency matters

https://www.oneservice.sg/

Housing Development Board (HDB)

  • Air-conditioning condenser unit leakage
  • Intermittent Central Antenna TV reception
  • Interior ceiling leakage
  • Interior renovation permit
  • Interior spalling concrete (i.e. Peeling of concrete)
  • Neighbour dispute
  • Pet ownership in HDB flats
  • Subletting of flats
  • Season parking and other car-park matters
    Tenancy matters relating to commercial unit and rental flats

HDB Branch Office Service Hotline: 

1800-2255 432

Commercial Properties Department:

1800-866 3073

Carpark Enforcement:

1800-338-6622

HDB Branch Office Service Hotline: 

6225-5432

Commercial Properties Department:

6866-3073

Carpark Enforcement:

6338-6622

Utility Supply Interrupt

  • Maintenance of roadside drains and canals
  • Underground pipes and main sewer lines

1800 225 5782

Singapore Police Force (SPF)

  • Crime, theft
  • Vandalism
  • Loan shark harassment

999

Rochor NPC

1800-294 9999

Toh Payoh NPC

1800-251 9999

Kolam Ayer NPP

1800-296 9999

Moulmein NPP

1800-250 8999

Potong Pasir NPP

1800-282 9999

River Valley NPP

1800-278 8999

Community Mediation Centre (CMC)

  • Neighbour disputes
  • Noise nuisance
  • Obstruction of common corridor or property
  • Dripping of water from wet laundry and other sources
  • Littering
  • Utterance of unacceptable words
  • Display of unacceptable behaviour

1800 225 5529

https://cmc.mlaw.gov.sg/

Land Transportation Authority

  • Maintenance and obstruction of main roads
  • Maintenance and obstruction of pavements adjacent to main roads
  • Maintenance and obstruction of street furniture and lightings adjacent to main roads

1800-2255-582

National Environment Agency

  • Enforcement against illegal hawking
  • Enforcement against smoking
  • Hygiene matters
  • License for market and hawker vendors
  • License for street hawking
  • Noise disturbance from construction sites
    Witnessing of high-rise littering

6225 5632

National Parks Board

Maintenance of roadside trees and greenery

1800-471-7300

Singapore Land Authority

  • Maintenance of SLA state land
  • Request for use of SLA state land

1800-323-9829

Singapore Civil Defence Force

  • Ambulance
  • Fire

995

For non-emergency ambulance :

1777

People’s Association

  • Courses, activities at CCs
  • Edusave awards
  • RC/NC matters

Geylang West CC

6748 3024

Jalan Besar CC

6298 6110

Kallang CC

6298 4582

Kampong Glam CC

6295 0741

Kim Seng CC

6272 3878

Kolam Ayer  CC

6293 5572

Kreta Ayer  CC

6222 3597

Potong Pasir  CC

6280 1182

Whampoa  CC

6254 7060